Policies

Delivery Policy

UK Delivery Policy

  • Orders before 3.00pm will be dispatched the same working day.
  • Orders after 3.00pm will be sent the following working day.
  • Delivery in the UK is free for all orders.
  • We currently use the following deliver option:
    • Royal Mail Signed For 1st Class – Delivered in 1-2 working days (usually delivered the next day).
    • We will do everything for in-time delivery.
    • If there is a problem with the delivery of your order, be sure we will do our best to solve the problem.
  • Our Customer Care Specialists are happy to help you with any question you may have. Please feel free to contact us

International Delivery Policy.

  • Delivery to America and Europian countries can take upto 5 working days.
  • Asia, Africa and Australia can take upto 7 working days to arrive.
  • We only deliver items to the listed countried at the checkout due to customs and if you country is not listed then you cannot use our service.
  • If you experience any delays with your order please write to us.

Returns Policy

  • For any reasons you are not satisfied with the product you purchased contact us on info@liverpoolnootropics.com.
  • If the product was received damaged or defective or the company shipped the incorrect product we will resend your order free of charge. But please be sure you need to contact us within 6 hours of delivery, you can attach images with the email if necessary.
  • We are sorry, but we don’t accept the return of products. It is prohibited to return medicaments according to International rules.

Privacy Policy

  • One of our main priorities is to protect the privacy and to assure the safety of the personal and financial information of our clients and website visitors.
  • You will get a discreet package so nobody will know about your order except you.
  • We implement a variety of security measures to maintain the safety of your information.
  • The checkout process uses industry-standard SSL encryption that ensures the privacy and security of all your information. Moreover your confidential information and privacy is under reliable protection. Products won’t appear on your credit card statement.
  • Usually we do not call our customers. We prefer to communicate with our customers via email. However you are to indicate the right telephone number otherwise the order may be cancelled by the Address Verification System.

Payment Information

  • Your credit or debit card details are safe, since we use secure encrypted pages for checkout. The entire site is SSL-enabled.
  • And we never store or share your credit or debit card information.

Trade Marks

  • The trade marks, names, logos and service marks (collectively “trade marks”) displayed on this website are registered and unregistered trade marks of the Website Owner.

Refund Policy

  • Fatal errors can happen anywhere. But we try to keep it to the minimum as much as we can.
  • Refunds can be considered for the following circumstances listed below:
    • Different product being delivered than the ordered product.
    • Lower quantity being delivered than ordered.
    • Defective / Damaged products delivered.
    • Order not delivered at all.